Bank rant

WHY IS HSBC MALAYSIA SO MUCH MORE DAMN BLOODY MAFAN TO DEAL WITH THAN HSBC USA?!? MALAYSIAN BANKS SUCK!!!!

Seriously, HSBC is a multinational company...I can understand if their brick-and-mortar banks are run differently but why the toot can't they integrate online banking into the same system with the same type of security procedures?

I have this stupid dongle from HSBC Malaysia that generates a key that's required to log in to the website, and I'm terrified I'll lose it. Not only that, but I didn't use my account for over a year (I was here since December 2006, obviously) and it went inactive...which means that I can't even log in any more.

According to the website I have to go to my local branch to reset my online access...but if I was physically capable of going to the Bentong HSBC branch I wouldn't need to see my account on the internet.

To make matters worse last time I wanted to send some money home so my second sister, who was in junior college in Singapore, could go on a literature trip to the UK. HSBC USA said I couldn't do a wire transfer from my online savings account to my parents' HSBC Malaysia account. So I had to wire it from my Chase account instead...and guess what, the documentation from the wire transfer said it went via...

...HSBC USA.

Stupid banks.